If not 100% satisfied with the products you received from the SLATE COLLECTION™, please return them for a full refund. Unless they arrive with defects, monogrammed items cannot be returned. Please return unused items, in their original packaging, within 30 days of purchase. We cannot accept items that have been used (unless defective) or items purchased more than 30 days prior.
We stand by the superior quality of SLATE COLLECTION™ products and we offer a one-year replacement policy for items that display materials/workmanship defects. This warranty excludes damage resulting from normal wear and tear or abuse. Our leather, as with all natural materials, will occasionally have unique characteristics such as small scars, creases, and variations in the color and are not considered defects. SLATE COLLECTION™ will replace your purchase with the same (or equivalent) item, based on the original purchase price. In the event we are unable to replace an item, we will issue a refund.