- Q: Where are SLATE COLLECTION™ products made?
A: We are proud to craft our leather products with some of the finest companies in the U.S. Click here for additional information.
- Q: How do I care for my SLATE COLLECTION™ products?
A: Treat your SLATE COLLECTION™ leather well and it will reward you by wearing nicely. Resist using solvents and harsh cleaners. Instead, wipe the leather clean with a moist, warm cloth. SLATE COLLECTION™ hardware elements are best polished with a soft cloth. For the SLATE COLLECTION™ tote, use a lint-roller to remove dirt from the lining.
- Q: What types of materials are used?
A: Silver-toned brass hardware, smooth-action genuine YKK zippers, and lightweight & soft poly/cotton twill lining will provide practical, minimal, long-lasting accentuation to SLATE COLLECTION™ leather products.
- Q: Is personalization available?
A: Full-grain leather products will develop a one-of-a-kind look over time...that's what fine leather does. For more distinct personalization, we offer gold and silver stamping, as well as blind deboss. Most items can be customized with up to 3 initials. Please visit our product pages for personalization options. Note: personalized items may not be changed after you submit your order, and personalized items are not eligible for return.
- Q: Is the paper bleed-thru resistant?
A: Yes. Our paper is a premium stock that offers a smooth writing surface and is specifically engineered to provide superior ink-bleed resistance.
We stand by the superior quality of SLATE COLLECTION™ products. As such, we offer a one-year replacement policy for items with materials/workmanship defects. This warranty does not cover any damage as a result of normal wear and tear, abuse or damage from external objects. We will replace your product with the same style or an equivalent style of equal value based on the original purchase price. In the event we are unable to replace the item, we may issue a refund.